Introduction

Silver Ridge Roofing And Construction (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://silverridgeroofing.com or submit a quote or contact request. Our contact information is 7676 Hillmont St #291, Houston, TX 77040; (713) 903-8011; support@silverridgeroofing.com.

Information We Collect

When you request a quote, inspection, estimate, or other information, we may collect your name, email address, phone number, service address, and project details. We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.

How We Use Your Information

We use your information to respond to quote requests, schedule inspections and estimates, provide roofing and construction services, communicate about your project, provide customer support, and send service-related communications. We may also use information to improve our website, services, and customer experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to help our website function, remember preferences, understand website usage, and improve performance. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

How We Share Your Information

We may share information with trusted service providers that help us operate our business, website, and customer communications, and when required by law or to protect our rights, safety, or property. We do not sell your personal information.

Data Security

We use reasonable physical, technical, and administrative safeguards designed to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business and legal records, resolve disputes, and meet legal or regulatory obligations.

Your Rights and Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law. You may opt out of marketing communications by following the unsubscribe instructions in those communications or by contacting us. Service-related communications may still be sent when necessary to provide requested services.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted is subject to the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact Silver Ridge Roofing And Construction at 7676 Hillmont St #291, Houston, TX 77040, (713) 903-8011, or support@silverridgeroofing.com.

SMS/Text Messaging

How we collect your mobile number and consent. We collect your mobile phone number only when you voluntarily provide it, such as through the quote request form on our website. Consent to receive text messages is obtained through a separate, optional checkbox that is unchecked by default and is not required to submit the form or to receive any service from us. You may request a quote, inspection, or estimate without agreeing to receive text messages.

What messages we send. If you opt in, Silver Ridge Roofing And Construction sends customer care and promotional text messages, including confirmation that we received your request, scheduling and appointment coordination for free roof inspections and estimates, and occasional seasonal roofing offers and storm damage inspection availability. Message frequency varies. Message and data rates may apply.

How to opt out. You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message we send. Reply HELP for assistance, or contact us at (713) 903-8011 or support@silverridgeroofing.com.

No sharing of mobile opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell your mobile telephone number or your consent data to any third party, and we do not share it for cross-context behavioral advertising or targeted advertising purposes.

Your rights. You may opt out of text messages at any time as described above, and you may contact us to request access to, correction of, or deletion of the personal information we hold about you.